Our goal is to ensure you completely enjoy your time with us. The following tips will help you make the most of your time at our salon:

• Upon scheduling your appointment, we require a credit card to reserve your time. Your credit card will not be charged until your service.
• We understand that sometimes you need to change your schedule. We kindly ask that you give us 24-hour notice if you must cancel an appointment. If no notice is given, your credit card will be charged the full value of the service.
• We always give 10 minute grace period depending on our schedule if you are running behind as we do understand the many circumstances that may interrupt timely arrival. However, late arrival on regular basis, is subject to full charge of the time missed.
• We recommend that you schedule your next appointment prior to leaving the salon to ensure you have the appointment time that you most desire.
• We do not accept gratuity via credit card transactions. Gratuities may be left in the form of cash, Venmo or personal check to your service provider.
• Please note that pricing and store hours are subject to change without notice.
• We are not responsible for personal belongings left at the store. We provide gowns and smocks for you to wear during a color service to protect your clothing and suggest that you change prior to having your hair service done, we are not responsible for any damage that may occur to your clothing.
• Sometimes things don’t work out exactly the way we plan, so if for any reason you are not happy with your service, please contact us within 72 hours. We require all color adjustments to be performed within 7 days from the date of your initial appointment. Any color services performed after this time will be charged the regular price.

We thank you in advance for allowing us the privilege of taking care of you.